Service Technician

Department: Operations

To ensure the maximum availability of equipment at all times, that all equipment is maintained and serviced in line with Primepower policy and procedure, and provide a first class service to all customers, whether in the Depot or at a customers’ site.

Job Details

  • Comply with Primepower servicing schedules and procedures.
  • Ensure all equipment is prepared for hire in compliance with Primepower ‘Green Card’ procedure.
  • Ensure all work performed reports are approved by client (on site) and are legibly produced.
  • Ensure immediate response and minimal disruption to client’s requirements.
  • Ensure good housekeeping of work area and service vehicle.
  • Maintain a minimum spares level in service vehicle as per procedures.
  • Effective troubleshooting to minimise downtime and unnecessary repair costs.
  • Customer satisfaction externally & internally.
  • Compliance to QHSE & ISO Standards and Procedures.
  • Compliance with 24 hour call – out policy.
  • Any other duties considered essential for effective operations and service.
  • Problem solving and analyzing skills
  • Planning & Organising skills
  • Attention to detail
  • 5 years revelant experience
  • Able to work long hours in demanding conditions under pressure.
  • Good command of English language, spoken and written.
  • Good Communication skills must be able to complete reports legibly.
  • Effective troubleshooting capability.
  • Ability to read electrical drawings.
  • Possession of driving license essential.
  • Previous Experience with Cummins/Iveco/Scania Diesel Generator engines.
  • Capable of basic administration and working to written procedure
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