Admin Office / Training Coordinator

• Composes and types routine letters, memoranda, reports, minutes of meetings, scientific or technical material, numerical data, charts, and spreadsheets.
• Coordinate with the trainer before and after the training
• Handle all coordination procedures for the training (course material preparation, welcoming the participants, attendance records, collecting the feedback, prepare the report after the training including delivery)
• Schedules and arranges meetings and conferences for GM and/or management staff and notifies interested parties; makes conference rooms reservations as needed.
• Greet visitors at reception, ensure they sign the visitors’ book, inform the relevant member of staff of their arrival and issue identity badges
• Monitor and ensure that the reception area is kept clean and tidy
• Proofreads and corrects prepared materials for correct grammar, format, completeness, and content.
• Establishes and maintains office files, logs, indexes, control records, or other information concerning the work under the supervisor’s control.
• Maintains confidentiality of documents and information received
• Keeps informed of office details and advises management of problems
• Operates standard office equipment and performs related work as assigned
• Receives and screens visitors and telephone calls, takes messages, schedules appointments for professional(s) and/or management staff, and provides information to callers requiring knowledge of the company’s operations, and the interpretation and application of policies and procedures as required.
• Ability to follow, applies, interpret and explain instructions and/or guidelines.
• Sort, open, and distributes incoming mail to staff; associates incoming correspondence with files or related materials needed for meetings, correspondence, and reports.
• Determines needs and orders office supplies, equipment, repair and maintenance services through agency channels.
• Updates the Customer Data Base and produces reports from the same
• Maintains and re-supplies the stationery inventory as required.
• Broadcasts and communicates to the staff of QS general information.

SKILLS

• Filing skills
• Effective verbal, listening and written communications skills;
• Ability to communicate effectively in English language
• Ability to coordinate and handle multiple training events in a corporate setting
• Time management and task prioritization skills
• Highly skilled of computer skills using Microsoft Office, including Outlook, Word, Excel and Online meeting platform (MS. Teams, Zoom)
• A confident telephone manner.
• An organized and methodical approach to work.
• Ability to prioritize and plan tasks.
• Ability to manage time effectively.
• Good administrative skills.
• Computer skills, including knowledge of Microsoft Office suite, including Outlook, Word, Excel and PowerPoint.
• The ability to work under pressure and prioritize tasks.
• Confidence in working with figures.
• The ability to work well with students, teachers and parents.
• Strong interpersonal and Customer Service skills.
• A patient and flexible attitude.
• Ability to both work independently and work as a member of a team in a collaborative environment.
• Ability to maintain confidentiality as required.

PERSONAL ATTRIBUTES

• Self-motivated and achievement orientated
• Enjoys working within a team environment
• Good communicator at all levels
• Methodical, orderly and loyal employee
• High integrity – honest and trustworthy
• Is flexible, adaptable, and tolerant

• 4 year course Graduate or Bachelor’s degree or equivalent is preferred
• At least 2 years related experience is preferred
• Administrative support experience where use of computer to prepare correspondence, reports, etc.
• A pleasant and friendly personally, good communication skills both oral and in writing
• Ability to read with understanding and listening to instruction.
• Posses’ interpersonal skills such as patience, tack and the ability to maintain composure in times of tight deadlines/stress.
• Adaptable, flexible and patient, and respond well to change.
• Self-management – like be on time, responsible, cooperative, good team player and well organized.