Composes and types routine letters, memoranda, reports, minutes of meetings, scientific or technical material, numerical data, charts, and spreadsheets.
Coordinate with the trainer before and after the training
Handle all coordination procedures for the training (course material preparation, welcoming the participants, attendance records, collecting the feedback, prepare the report after the training including delivery)
Schedules and arranges meetings and conferences for GM and/or management staff and notifies interested parties; makes conference rooms reservations as needed.
Greet visitors at reception, ensure they sign the visitors’ book, inform the relevant member of staff of their arrival and issue identity badges
Monitor and ensure that the reception area is kept clean and tidy
Proofreads and corrects prepared materials for correct grammar, format, completeness, and content.
Establishes and maintains office files, logs, indexes, control records, or other information concerning the work under the supervisor’s control.
Maintains confidentiality of documents and information received
Keeps informed of office details and advises management of problems
Operates standard office equipment and performs related work as assigned
Receives and screens visitors and telephone calls, takes messages, schedules appointments for professional(s) and/or management staff, and provides information to callers requiring knowledge of the company’s operations, and the interpretation and application of policies and procedures as required.
Ability to follow, applies, interpret and explain instructions and/or guidelines.
Sort, open, and distributes incoming mail to staff; associates incoming correspondence with files or related materials needed for meetings, correspondence, and reports.
Determines needs and orders office supplies, equipment, repair and maintenance services through agency channels.
Updates the Customer Data Base and produces reports from the same
Maintains and re-supplies the stationery inventory as required.
Broadcasts and communicates to the staff of QS general information.
Effective verbal, listening and written communications skills;
Ability to communicate effectively in English language
Ability to coordinate and handle multiple training events in a corporate setting
Time management and task prioritization skills
Highly skilled of computer skills using Microsoft Office, including Outlook, Word, Excel and Online meeting platform (MS. Teams, Zoom)
A confident telephone manner.
An organized and methodical approach to work.
Ability to prioritize and plan tasks.
Ability to manage time effectively.
Good administrative skills.
Computer skills, including knowledge of Microsoft Office suite, including Outlook, Word, Excel and PowerPoint.
The ability to work under pressure and prioritize tasks.
Confidence in working with figures.
The ability to work well with students, teachers and parents.
Strong interpersonal and Customer Service skills.
A patient and flexible attitude.
Ability to both work independently and work as a member of a team in a collaborative environment.
Ability to maintain confidentiality as required.
Self-motivated and achievement orientated
Enjoys working within a team environment
Good communicator at all levels
Methodical, orderly and loyal employee
High integrity – honest and trustworthy
Is flexible, adaptable, and tolerant
4 year course Graduate or Bachelor’s degree or equivalent is preferred
At least 2 years related experience is preferred
Administrative support experience where use of computer to prepare correspondence, reports, etc.
A pleasant and friendly personally, good communication skills both oral and in writing
Ability to read with understanding and listening to instruction.
Posses’ interpersonal skills such as patience, tack and the ability to maintain composure in times of tight deadlines/stress.
Adaptable, flexible and patient, and respond well to change.
Self-management – like be on time, responsible, cooperative, good team player and well organized.